Accepting Jobs is Now Twice As Fast

Thanks to some nice reworking of the Job Acceptance system, accepting a job is now twice as fast .... and much easier! Now, when you wish to take a job, rather than having to click on the Accept Button twice, you only have to click Accept once and then you will receive the customers contact details.

We have made a change to the way jobs are accepted in Toolbox. 

The benefits are that it will now take a single click to Accept a job (instead of two) and that there is no modal (pop-up), so there will never be any scrolling issues on certain phones to get to the Accept button.

The Old Way to Get Customer Details:

  • You click on a link in SMS to job acceptance page
  • Most but not all job details are displayed
  • You click Accept button
  • Modal (popup) loads with full details
  • You scroll to bottom of the modal and click Accept
  • If job acceptance is successful, modal updates with a button to take you to the job in Toolbox
  • You click button to go to job in Toolbox

The New Way to Get Customer Details:

  • You follow link in SMS to job acceptance page
  • All job details are displayed
  • You click Accept button
  • If job acceptance is successful, you are automatically redirected to the job in Toolbox which contains all of the Customer Contact Details.
Check out what the new Job Acceptance Page looks like


We would love your feedback

Please add your comments below, or contact your Account Manager with your Feedback on this change.


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