Google's Gmail provides businesses with a great free email service. You can use your own business website name and people will never know that you're using Gmail at all. Its free and its great.
Two or three years ago the team here at Service Central were having major issues with spam. We were hosting our own email server which cost us thousands of dollars each year, and when we looked around for spam protection we were confronted with even more cost. So, obviously, we started looking around for alternatives.
One surprising suggestion from our IT staff was that we move the entire organisation to Gmail. First thing we clarified was that we could still use our @servicecentral.com.au email addresses, and that others wouldn't know that we were using Googles Gmail. Yep, we could do that and it got a big tick. Next, we needed to check that our staff could still use Microsoft Outlook to manage their emails. They had grown used to using Outlook and didn't want to change. Once again Gmail got a big tick. Thirdly, we didn't want to lose all of our old emails, we needed to make sure that we still had access to them and could migrate them onto Gmail. Google could do that too, so once again they got the big tick.
Cost was the next factor. Gmail is free if your business has less than 10 users in your business. We have more than that so had to go for the paid version for around $20 per user per year. So for $1,000 we were up and running and it was cheaper than what were paying in the past to host our own email server.
All set to go, we were then very impressed with all of the free extra's we would receive with Gmail. These included:
We have now been running our business using Gmail for a number of years now and we all love it. We would fully recommend other businesses move their email management to Gmail as well.
To start a free trial, head here http://www.google.com/apps/intl/en/business/gmail.html
To learn more about Google Docs, head here: http://www.google.com/apps/intl/en/business/index.html