Missing out on Work?
Service Central has hundreds of fantastic job opportunities available to its registered providers all the time, we pride ourselves in doing everything we can to help businesses pick and choose the work they want to do. So make sure you aren’t missing out on any of this great work!
Whether it’s auto top ups or an unlimited referral offer; becoming ‘Premium’ so you can receive priority notifications; or accessing Service Central Mobile so your portal is always at your fingertips. The following tips will help to ensure you never miss the jobs you want.
Call your account manager to discuss the following options so you don't miss out on any referrals:
Auto top ups:
Managing your finances when you're on the road can be tough, so Service Central has created another great tool for you to use online. You can ask us to automatically top up your account from your credit card or debit card if it ever drops below a number defined by you.So for example, you'll set it up so that every time your account has only $30 in it, you want us to deduct $100 from your credit card. Of course, you can also top up your account through the other avenues, but this is a safety net so that you never miss out on referrals!-
Unlimited referrals:
You will not have to top up or pay a refferal fee again for 12 months!
Premium Notifications:
Get notified first!
Mobile Site:
Service Central Mobile has most of the features of your personalised Provider Portal, and will give you easy access through your mobile to new jobs, your customers' details, account top-ups, feedback you've received and your Account Manager's contact details.
Call Immediately:
Your commitment is to call within 24 hours, but you'll know your industry - sometimes you'll need to call immediately to stand the best chance of winning the work. We find that our most successful businesses are the ones who promptly contact prospective customers. Customers want to know that their request has been received and that someone is able to help, especially when dealing with an online transaction.
If you've accepted the job after hours or on a weekend, you might not be sure when to call. A text message is less invasive and can leave the customer with the option to call you back immediately or for you to follow up on the next business day.
Follow up your customers:
When you log into www.servicecentral.com.au you will find that there are some amazing tools at your fingertips, here you can keep a list of referrals we have sent you and you have accepted - so you are able to track the progress of the referral and even contact old customers for repeat work. Keep notes on your customers status 'quote pending' or 'waiting payment'.
Hopefully the above tips will help you to get the most out of Service Central and never miss a job again!
