What are you doing to get your fair share of work from Service Central?
Over 800 million dollars worth of work has already flowed through the Service Central system. Here's 10 top tips to make sure that you're getting your fair share.
1. Make sure you're getting the right jobs at the right time.
Each business is different, and we have an extensive list of categories and subcategories that you can choose from. Whether you receive priority notifications or use the online Jobs Board, make sure that you're looking at all the right jobs. Talk to your Account Manager or change your profile online today.
2. Respond quickly to jobs.
Early bird gets the worm! Don't miss out on jobs because other businesses were quicker, or because the customer wanted a quicker response and took another quote.
3. Make sure you're compliant.
Lots of businesses don't get the opportunity to pick up work because their insurances or licences are out of date. Don't wait until the perfect job comes along before you update your paperwork - do it now and be ready to snap up the perfect job first.
4. Dollar up!
Have money in your lead fee account. You don't want to miss out on a great job just because you didn't have any credit. You can also chat to your Account Manager about an auto top-up that'll never let you get too low to accept new jobs.
5. Use the Open Jobs Board
Every day jobs slip by when you're not watching or too busy to even look at your text messages or emails. Check your Jobs Board daily or use your Daily Opportunities email to find jobs you might have missed out on.
6. Put your face on - have a great online profile
No customer wants to see a blank page when you accept their job. Good photos and a nice description of your company go a long way to closing the deal.
7. Get great feedback
Do a great job and remind customers to post feedback for your business.
8. Keep your customers for life
All Service Central customer details are in your customer list online forever, so don't forget to include them in any direct marketing efforts, Christmas cards or specials. Get as much value out of each customer as possible.
9. Expand your services
Maximise the value of your membership by watching out for our hot categories and considering subcontracting or hiring to add new skills to your team.
10. Use our new Mobile site
You'll have access to it shortly, and when you do use it for all it's worth! Make calls directly from your customer list, check the Jobs Board on the run, and respond to feedback as you wish.
Use these 10 top tips to get the best value out of your investment. Remember, your Account Manager is there to help too so if you get stuck give them a call.
