Why do businesses sometimes receive the same job twice?
Some of our registered businesses complain that they receive the same job opportunity twice. What causes this? How can it be prevented?
Here are two examples of what can cause a 'duplicate job':
Example 1:
Hi Service Central Team
I have not had any contact from Company A. I did speak to Darren from Company B and I emailed him a plan of our house on Thursday 29th Oct. I have not yet heard back.
If this is the sort of service I can expect from these 2 companies, I have no interest any getting work done from either and I am relisting the job.
Thanks
Fred
Example 2:
Hi Service Central,
I have re-listed two jobs (190297 and 191488). Both of them have been closed with responses from tradies.
But I still haven't heard anything from anyone. I have re-listed the jobs again (192072 and 192073).
I hope that's the right procedure.
Thanks,
Meily
I have re-listed two jobs (190297 and 191488). Both of them have been closed with responses from tradies.
But I still haven't heard anything from anyone. I have re-listed the jobs again (192072 and 192073).
I hope that's the right procedure.
Thanks,
Meily
So what can you do to prevent duplicate jobs?
The first solution is obvious - always call the customer, always follow up. Not only good for your business, but also good for ours! When your business accepts a job, your new customer receives an email telling them that you're interested in doing their work. If you don't call, your customer will go elsewhere - and often to blacklist your company and try again!
