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Eat That Frog
Guide to small business spending
How to quote efficiently
Closing the sale: Objection handling at quote stage
Getting internal communications right in your trades business
Creating a Unique Selling Proposition for your trades business
Professional email communication - signatures, fonts and formats
Have too much work on? Think about increasing your capacity.
Verbal or written quotes - what's best for your business?
Quoting in writing - Top tips for quoting to win
Tips for negotiating the best trade discount – Talk your way to a bargain
How to have a great telephone conversation with your customers
Insights into customers buying decisions - increasing the win:loss ratio
Tips for dealing with service complaints
Holidays - Keep your customers happy while you're on the beach!
Finding your suppliers and managing relationships with them
Guidelines for communications with your customers
What Commercial Services are available through Service Central?
Quoting over the phone - following up to impress and win the work
Ideas for your portfolio of work - showing your customers past jobs
4 ways to achieve business success daily
5 Tips for making a good first impression
10 Great Marketing Tips to Drive your Business Further
How do you eliminate tyre kickers?
Business coaching and you - why would you want to have a business coach?
OH&S Gone Wrong
Top 5 Australian Small Business Forums
List of things to do when starting a small business
Video: Tony Robins asks what you would like to do
Is social media a fad?
The Growth of the Internet in Australia
How to start a trades business
5 Tips to a Better Business
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