Samer requested 3 quotes from Fencing And Gates Professionals in Noble Park
Supply and erect new fence to replace old, remove rubbish/old fence.
21.8 meters long, 1.95 meters high.
Creative Outdoor Designs
Quote accepted, paid 50%, did not turn up giving multiple, possibly genuine excuses but then continued to get delayed. Paid deposit June 24, today its 30/09/2014 and I am still waiting on my money to come back to me. He said money is transferred but I am yet to see it. Proceed with caution. Update 1/10/2014 Just so there is no confusion I will post the email conversations we have had. His latest excuse is yet another delay in everything he will do: JUNE 24: He sends me a quote. AUGUST 23 - We finally go ahead. and 50% Deposit paid. receipt sent to him by email Requested that job be completed before i go overseas Sept 5. Delays delays and more delays. First weather, then medical condition... I continued to be patient and asked him to do it even if though i am travelling... Friend checks up on fence, nothing done. Sept 10. not even delivery of wood. Sept 18, refund requested. I gave him an incorrect account no. (my fault, patchy internet overseas) Corrected with a series of calls and an SMS after that email by my brother. Sept 24, still waiting on refund. Feedback above left Sept 30 He calls and tells my brother off. Refuses to talk to him any more. My email to him: Dear Steven Re Job#384821 As you have been notified last week the account number is as follows Samer Hakim CBA BSB XXX ACC XXX Amount $708.50 I apologise the initial number was wrong however this was corrected soon after (23 September) this email was sent by SMS. If you would like a copy of the SMS to be emailed please let me know. Please double check you have transferred to the right again. My brother has made numerous calls to you and has sent you an SMS with the right number. I have been waiting for a refund since 11th September. PLEASE PAY IMMEDIATELY. PLEASE GIVE ME THE COURTESY OF AN EMAIL WITH THE RECEIPT JUST LIKE I SEND TO YOU WHEN I PAID ON AUGUST 23, 2014. Service Central has been notified about the delay in refund. Feedback has been left on service central. PLEASE PAY IMMEDIATELY. Many thanks. His reply Dear Samar I have received your email regarding the issue of a refund being issued, according to my records your initial email was received on the 18/09/2014. Action was taken instantly and due to you providing the wrong account number your payment has bounced back 4 times. I wish to advise you that I am unable to send through payments to anyone apart from the client regardless of relation, however I did attempt to pay after receiving an SMS from your brother, (which was a once of) Now that I had received and email from yourself with the new details I will send through your deposit. However I will not be back in office until Saturday 4/10/14. I will send you an email confirmation with transfer copy on the same morning. I don't believe that by leaving a credibility damaging comment on service central was a great thing to do given the circumstances and errors created on your part. I apologize if I seem to be unprofessional by telling you this however you were made aware that the job was delayed due to an inevitable medical condition upon myself. MY REPLY: Thanks for your reply Steven. I don't understand this delay. You can send payment from any where in the world online. This account is actually mine not my brothers I am over seas so I could not call you. West pac has a mobile app and you can send funds through on that on the same device you sent the email through with. Please pay today. HIS REPLY Samer, you are welcome. I am able to send email yes and i do understand that you can send money from all over the world however i will not be transferring via internet, i will be attending the Commonwealth Bank South Morang branch on Saturday morning and depositing the funds direct into your account to avoid any further complications.I apologize if this is an inconvenience for you but let me assure you it is just as much for myself. Steven Creative Outdoor Designs MY REPLY I prefer internet so you can email me the receipt. Steven I am not sure why you'd like to complicate this further please pay online and send me a receipt. If you like I can continue to update the feedback on a daily basis following my requests to pay. If you insist on paying in a branch you can pay at any CBA branch which happens to be the most available Australia wide. In which case please pay by 1st October 2014 12pm. I believe i have been fairly patient with the delays considering i requested completeion of job by 7th September. After being patient with you trying to get you to do the job and then with the refund I can no longer tolerate this, with all due respect. Please do not use the incorrect account # as an excuse as that was duly and timely corrected and yet you continue to provide more excuses to delay. Thank you in advance. as of now... STILL NO REFUND. ADVICE: do not proceed with this guy at all, with or with out caution!
over a year ago ·Highside Fencing
Repair/ Replace Fence
Repair/ Replace section of fence with cracked timbers.
Quote for Fencing
A corner block needs re-fencing
Quote for Fencing
A corner block needs re-fencing
Timber fence
14x2.1m with capping and side gate. Old timber needs to be removed also